RETAIL ORDERS (PURCHASED ON THE WEBSITE):
Returns & Exchanges will only be accepted within 30 days of the date of delivery.
Refunds will be made in the form of original payment within two weeks of receiving the goods back in our warehouse.
To process a Return or Exchange, please email Support@tulkuconscious.com. Please include in the email your name, Order #, and the reason for your Return or Exchange. If you wish to exchange for something different, please include the size and color of what you would like in exchange.
Once we receive your email someone will be in touch within 48 hours to provide the next steps.
WHOLESALE ORDERS:
Returns are not accepted on wholesale purchases, with the exception of goods that are damaged upon receipt. While we do our best to inspect all goods before shipping, if you receive damaged goods you must notify us in writing within 7 days of receiving the shipment and provide a photo of the damaged goods in question. Once the goods are returned and inspected we will replace the damaged goods. NO REFUNDS. For any issues related to your WHOLESALE ORDER please email Support@tulkuconscious.com.