Shipping & Returns

Returns & Exchanges will only be accepted within 30 days of the date of delivery. To process a Return or Exchange, please email Support@tulkuconscious.com. Please include in the email your name, order #, and the reason for your Return or Exchange. If you wish to exchange for something differ...

How long after completing my order will it be dispatched?

Once your order has been placed, it will be shipped within 48 hours (Monday - Friday are our operating days).

How long will it take to receive my order?

Typically we ship out orders within 48 hours of them being placed. Once your order ships, we will send you tracking information via email that will provide your tracking link. If you need something expedited reach out to us at Support@tulkuconscious.com and we are happy to help.

International shipping? Customs / Duties?

We offer international shipping. The recipient is responsible for any applicable duties, taxes, and customs fees. If additional fees are required upon arrival in your country, your customs team will contact you for payment before releasing your order. Please be aware that each country has its own...

I received a damaged item. What are my next steps?

Please email us a photo of the damaged item and your order number by clicking Contact Us below or emailing us directly at Support@TulkuConcious.com. Once your request is reviewed, we will follow up with your replacement options.

Return / Exchange policy

RETAIL ORDERS (PURCHASED ON THE WEBSITE): Returns & Exchanges will only be accepted within 30 days of the date of delivery. Refunds will be made in the form of original payment within two weeks of receiving the goods back in our warehouse. To process a Return or Exchange, please email Supp...

What are your USA shipping rates & delivery time estimates?

We offer both Standard and Expedited Shipping for all orders. Delivery time and cost depend on the shipping option chosen at checkout and the weight of your order. Below are the available shipping options and the total time it takes to receive your order from the time it is placed. Our business d...

What do I do if my tracking number shows my package as delivered, but I can't find it?

Verify Your Shipping Address: Check your confirmation email to ensure your shipping address is correct. Check for Delivery Notices: Look for a notice of attempted delivery, which is usually affixed to your front door or mailbox by the shipping company. Inspect the Delivery Area: Sometimes de...

What's the cost of exchanging items?

Exchanges within the 30-day window are free of charge. For any further questions, please email us at Support@tulkuconscious.com.

Where do you ship to?

We ship worldwide. If your country isn't listed upon checkout, please email Support@tulkuconscious.com to inquire. Shipping costs and delivery times vary depending on the destination country.

Where is my order? Has it shipped?

You will receive a shipping confirmation email once your order has been processed. Please allow 24-48 hours for your tracking number to update after receiving this email. Click on the tracking number link at any time to track your package and view its location in the delivery process. IMPORTANT:...